BARNCO's service commitment

Our commitment: "To exceed your expectations"

As a BARNCO customer, you should expect nothing less than the best possible service every time you deal with one of our representatives in person, by letter, on the telephone or online.

Our aim is to build a long-term relationship with you.  The foundation of this relationship is our service commitment - to anticipate and exceed your expectations.

We'll explain the rates, terms and conditions relating to our products and services clearly, including any fees that may apply to you.
If, for some reason, we cannot provide a product or service, we'll explain why and suggest alternatives.

Our service fees are based on three principles:

• They should be simple to understand
• They should reflect our commitment to deliver options and value
• They should provide you with choices to reduce or even eliminate certain fees

All BARNCO staff are committed to and abide by  the Commonwealth Privacy Act 1988